Most questions are answered here. If not, contact us and we'll give you an answer.
No. Call Silencer works in conjunction with a server-based call blocking service such a Nomorobo.
Yes. By leveraging FTC whitelists: school, police, fire, emergency, bank, and pharmacy, legitimate robocalls calls are allowed through.
Yes. Caller ID works properly on all devices including telephones, fax machines, answering machines, and Caller ID devices.
Yes.
No. Since no call rang through.
Yes. Since the call rang through.
Yes.
Yes. However, Caller ID is now a standard feature with phone service providers. At the simplest level, Caller ID is used to know what numbers to block and what numbers to allow through.
Yes. Connect your phone network into Call Silencer and connect Call Silencer directly to your cable modem.
Call Silencer does not impact the REN from your cable modem. The standard is 5.0 REN. Moderm telephones with a bell that rings have a REN of 1.0. Cordless phones usually have a REN of 0.4. An old candlestick telephone with the big metal ringer box typically has a REN of 1.5 to 2.5.
No. Blocked calls do not ring even once.
Yes.
Yes. Keep your hardware robocall blocking device connected where ever it is on your phone network. Connect your phone network to Call Silencer. Connect Call Silencer to your cable modem.
No. It is designed exclusively to work with landline phones.
It is designed for VOIP (Voice-over Internet Protocol) lines. These are the type of line used by cable service providers. It is not designed for POTS (Plain Old Telephone System) lines from the old telcos.
All major cable phone services in the USA and Canada are supported, including: Astound (wave), AT&T U-verse, Broadvoice, Charter Spectrum, Comcast Xfinity, Consolidated communications, Frontier Communications, Ooma, optimum, RCN, Sonic, SureWest, Time Warner Cable, Verizon Fios, VoIPms, VOIPo, Vonage, wave.
No. Only one Call Silencer is needed. Connect Call Silencer into the cable phone modem. Then connect the phone network line into Call Silencer. It will block the calls on all lines on the home phone network.
For a two-line phone (e.g. home and home office; or dual business lines) you will need two splitters: one male to dual female (MDF) splitter and one female to dual female (FDF) splitter, two one-foot male to male (M2M) telephone line cords, and two Call Silencer devices. (1) Connect the MDF splitter to the cable phone modem. (2) Run a telephone wire from each port in the splitter to the “modem” side of each of the two Call Silencer devices. (3) Run a telephone wire from the “phone” side of each of the Call Silencer devices to the FDF splitter. (4) Connect your home phone network line into the FDF splitter.
RJ11 male to dual female MDF splitter